As a platform specialist, you will play a crucial role in setting up, managing and maintaining our software platform. This means you have responsibility for the system and user experience. Being able to make decisions and seeing the impact of your work can give you great satisfaction.
Signpost provides solutions for educational institutions, staff, teachers and students in several European countries and is the market leader in Belgium. We take a service-oriented approach combining connectivity, hardware, software, digital teaching methods and training.
You will join Academic Software, the team that specializes in software for schools. Academic Software acts as an intermediary for the purchase of software licenses (such as Microsoft and Adobe) and offers an online software portal with more than 1600 software titles for secondary and higher education.
You will be responsible for:
· Composing packages within the Academic Software platform;
· Testing the prepared packages;
· Assessing whether current instructions are sufficiently clear & complete. You will make proposals to simplify/improve the instructions where necessary;
· Adding new packages and creating a foundation layer for the accompanying instructions so that the content team can improve/translate them;
· Creating instructions (how to install software and request licenses) on ACSW Platform;
· Setting up new software tiles;
· Annually, you provide an update of the software installers (security patches or new version updates);
· You provide internal expert support on our platform.